Telephone support centres are difficult places to keep a large number of staff happy and motivated, so when clients wanting a commercial refit design approach us, we know that we need to get down to the real design detail of the client’s business to understand the needs, likes and desires of their employees. There usually needs to be a lot of desks and individual workstations, as well as private meeting rooms, informal meeting points and staff welfare areas, like dining spaces and breaks facilities. Suggested Solutions The need to accommodate the directors offices, other management departments such as HR, Marketing and Customer Relations, in a mixture of open plan office space and more traditional offices. At the heart of office design are some custom-made meeting areas which are based on a cutting edge design type concepts with glass sides, providing private meeting facilities but still integrated within the main office layout. The overall finish is generally something of a mixture of industrial and user friendly office spaces.